We offer a 7-day money-back guarantee on all Programmes. No questions asked. No access restrictions. If you're not satisfied within 7 days of purchase, we will refund you in full.
Email us at [email protected] within 7 days of your purchase with:
You do not need to provide a reason. We will process your refund promptly upon receipt of your request.
Approved refunds are processed within 5–10 business days to your original payment method. Processing times may vary depending on your bank or card provider. Transaction fees charged by the payment processor are non-refundable.
If you purchased a Programme on a payment plan and request a refund within 7 days of your first payment, only the first instalment will have been charged. That first instalment will be refunded and all future instalments will be cancelled. No further charges will apply.
After the 7-day guarantee period, all sales are final. We do not offer refunds after this period except where required by applicable consumer protection law.
As a UK-based company selling digital products, we comply with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. By accessing your Programme immediately after purchase (or by taking the quiz which leads directly to a Programme), you acknowledge that you have requested immediate access and that your statutory 14-day cancellation right under these Regulations is replaced by our 7-day unconditional guarantee.
Nothing in this policy affects your statutory rights under UK consumer law.
Monthly subscription products may be cancelled at any time by emailing [email protected]. Your access continues until the end of the current billing period. No partial refunds are given for unused subscription days, but you will not be charged again after cancellation.
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