Legal
Privacy Policy
Last updated: 1 March 2025 · FIT-FACES Academy Ltd · Registered in England & Wales
This Privacy Policy explains how FIT-FACES Academy Ltd ("we", "us", "our") collects, uses, stores and shares your personal data when you visit fit-faces.com, take our Aging Type Quiz, or purchase a Programme. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
FIT-FACES Academy Ltd is the data controller for personal data collected through this website. Registered address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. Contact: [email protected].
2. What Data We Collect
Data you provide directly
- Name and email address (when you take the quiz or sign up)
- Quiz answers and aging type result (used to personalise your programme)
- Payment information (processed by Stripe — we never see or store your card details)
- Communications you send us by email
Data collected automatically
- IP address, browser type and device information
- Pages visited, time on site and referring website
- Cookie data (see Section 6)
3. How We Use Your Data
- To deliver your Programme — we use your email to send access details and programme-related communications
- To personalise your experience — your aging type result is used to send you relevant content and recommendations
- To process payments — via Stripe, our payment processor
- To send marketing emails — only with your consent, which you can withdraw at any time via the unsubscribe link in any email
- To improve our website — using anonymised analytics data
- To comply with legal obligations — where required by law
4. Legal Basis for Processing (UK GDPR)
- Contract — processing necessary to deliver the Programme you purchased
- Legitimate interests — improving our services and preventing fraud
- Consent — for marketing emails and non-essential cookies. You may withdraw consent at any time.
- Legal obligation — where required by applicable law
5. Third-Party Services
We share data with the following trusted third parties who process data on our behalf:
We do not sell your personal data to any third party.
6. Cookies
We use cookies to improve your experience on our website. These include:
- Essential cookies — necessary for the website to function
- Analytics cookies — Google Analytics, to understand how visitors use our site (requires consent)
- Marketing cookies — Facebook Pixel, for advertising (requires consent)
You can manage your cookie preferences via our cookie consent banner. To opt out of Google Analytics: tools.google.com/dlpage/gaoptout. To opt out of Facebook advertising: facebook.com/settings/?tab=ads.
7. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. If you request deletion of your data, we will action this within 30 days, subject to any legal retention requirements. To request deletion, email [email protected].
8. Your Rights Under UK GDPR
You have the right to:
- Access — request a copy of the data we hold about you
- Rectification — ask us to correct inaccurate data
- Erasure — ask us to delete your data ("right to be forgotten")
- Restriction — ask us to limit how we process your data
- Portability — request your data in a portable format
- Object — object to processing based on legitimate interests
- Withdraw consent — at any time, for consent-based processing
To exercise any of these rights, email [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
9. International Data Transfers
Some of our third-party providers (including GoHighLevel and Stripe) may process data outside the UK or EEA. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR, including Standard Contractual Clauses where applicable.
10. Children's Privacy
Our website and Programmes are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with personal data, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The current version is always available at fit-faces.com/privacy. We will notify you of significant changes by email where required.
12. Contact
© 2025 FIT-FACES Academy Ltd. All rights reserved.