Legal

Terms & Conditions

Last updated: 1 March 2025  ·  FIT-FACES® Academy Ltd  ·  Registered in England & Wales

These Terms and Conditions ("Terms") govern your access to and use of the website located at fit-faces.com and all associated subdomains, products, programmes and services offered by FIT-FACES® Academy Ltd ("we", "us", "our"). Please read them carefully before using our website or purchasing any product.

By accessing our website or purchasing a product, you agree to be bound by these Terms. If you do not agree, please do not use our website or purchase our products.

1. About Us

FIT-FACES® Academy Ltd is a company registered in England and Wales. Our registered address is 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. You can contact us at [email protected].

2. Our Products

We offer digital face yoga programmes, training materials, bonus guides and associated content (collectively "Programmes"). All Programmes are delivered digitally via the Fit-Faces® app and/or member area, accessible immediately upon purchase. No physical goods are shipped.

Programme content, exercises and materials are for personal use only. You may not share, resell, redistribute or create derivative works from any Programme content without our prior written consent.

3. The Fit-Faces® Aging Type System — Original Intellectual Property

The Fit-Faces® Aging Type Classification System — including the four aging type categories, their names, definitions, characteristics, priority training zones, and the methodology used to identify and train each type — is the original intellectual property of FIT-FACES® Academy Ltd, created and developed by Natalia Korobkova (trading as Natalia Broberg), Director of FIT-FACES® Academy Ltd, and first published in 2019.

The Fit-Faces® Aging Type Quiz, including its questions, scoring logic, result descriptions, and all associated copy and content, is an original creative work owned exclusively by FIT-FACES® Academy Ltd and is protected by UK and international copyright law.

The Fit-Faces® brand and logo are registered trademarks of FIT-FACES® Academy Ltd under UK Trade Mark No. UK00003518099, registered 8 January 2021, valid until 31 July 2030.

No part of the Aging Type Classification System, the quiz, the type names, the training methodology or any associated content may be copied, reproduced, adapted, published, distributed, sold or used in any form — in whole or in part — without the prior written permission of FIT-FACES® Academy Ltd. This includes but is not limited to use in competing products, services, training programmes, educational materials, social media content or any other commercial or non-commercial application.

Unauthorised use of our intellectual property constitutes copyright infringement and/or trademark infringement under the Copyright, Designs and Patents Act 1988 and the Trade Marks Act 1994, and will be pursued accordingly.

The aging type quiz result you receive is an educational classification to help personalise your training. It is not a medical diagnosis and should not be treated as one. We do not guarantee that the result will be accurate for every individual.

4. Eligibility

You must be at least 18 years of age to purchase our products or use our website. By purchasing, you confirm you meet this requirement.

5. Pricing and Payment

All prices are displayed in US dollars unless otherwise stated. Payment is processed securely by our payment processor (Stripe). We do not store your card details. You will receive a confirmation email upon successful purchase.

For payment plan products, you authorise us to charge the agreed instalment amounts on the agreed schedule. If a payment fails, access to the Programme may be suspended until payment is resolved.

6. Refund Policy

We offer a 7-day money-back guarantee on all Programmes from the date of purchase. To request a refund, email [email protected] within 7 days of purchase with your name, email address and order details. No access restriction applies — we honour refund requests unconditionally within this period.

Refunds are processed within 5–10 business days to your original payment method. Transaction fees are non-refundable. After 7 days, all sales are final.

Payment plan products: if you request a refund within 7 days, only the first instalment will be charged and refunded. Subsequent instalments will be cancelled.

7. Subscription and Cancellation

Certain products are offered on a monthly subscription basis. You may cancel at any time by emailing [email protected]. Your access will continue until the end of the current billing period. You will not be charged after cancellation.

8. Intellectual Property

All content on our website and within our Programmes — including text, video, audio, images, graphics, exercise sequences, the Fit-Faces® Aging Type Classification System, the quiz, programme methodologies, and all associated brand assets — is the exclusive property of FIT-FACES® Academy Ltd and is protected by UK and international copyright and trademark law.

Fit-Faces® is a registered trademark (UK Trade Mark No. UK00003518099). Unauthorised use of the Fit-Faces® name, logo or any confusingly similar mark is prohibited.

You are granted a limited, personal, non-transferable, non-sublicensable licence to access and use Programme content solely for your own personal, non-commercial use. This licence does not permit you to:

  • Copy, reproduce or distribute any Programme content in any medium
  • Share your login credentials or allow any third party to access your Programme
  • Use any Programme content to create competing products or services
  • Publish, broadcast or publicly display any Programme content
  • Reverse engineer, adapt or create derivative works from any Programme content
  • Use the Fit-Faces® Aging Type System or quiz methodology in any other product, programme or service

Any breach of this licence will result in immediate termination of access without refund and may result in legal action.

9. Health and Safety

Our Programmes are facial exercise programmes for general wellbeing and are not medical treatments. Always consult a qualified physician or healthcare professional before beginning any new exercise programme, particularly if you are pregnant, breastfeeding, have had recent facial surgery, botox or fillers (wait at least 8 weeks), or have any skin condition, facial injury or medical concern. Results may vary. See our full Disclaimer for details.

10. Results Disclaimer

The before-and-after images and testimonials shown on our website represent real client results. They are not a guarantee that you will achieve the same outcome. Individual results depend on consistency of practice, aging type, age, health status and other personal factors. We make no guarantees as to specific results.

11. Limitation of Liability

To the fullest extent permitted by law, FIT-FACES® Academy Ltd shall not be liable for any indirect, incidental, consequential or special damages arising from your use of our website or Programmes. Our total liability to you for any claim shall not exceed the amount you paid for the relevant Programme.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

12. Third-Party Services

We use the following third-party services which may process your data: GoHighLevel (CRM and email platform), Stripe (payment processing), Facebook/Meta (advertising), Google Analytics (website analytics), and Cloudflare (security and performance). Please refer to our Privacy Policy for full details.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to These Terms

We may update these Terms from time to time. The current version will always be available at fit-faces.com/terms. Continued use of our website or Programmes after an update constitutes acceptance of the revised Terms.

15. Contact

FIT-FACES® Academy Ltd

71-75 Shelton Street, Covent Garden, London WC2H 9JQ

[email protected]

© 2025 FIT-FACES® Academy Ltd. All rights reserved.